Privacy Policy

Our commitment to privacy
Your privacy is important to us. This notice explains our online information practices and gives information on the way your information is collected and used. The notice is available on every appropriate page of the site.

This is the privacy policy of Remotetex.com . As a visitor to our website (“the Site”) your privacy is very important to us. This notice explains our online information practices and provides details about the way in which we collect and use information about you, and the measures we take to safeguard your privacy.

Please read the following policy to understand how we use your personal data. Whenever you give us personal data, you are consenting to its collection and use in accordance with our privacy policy. We will not share your personal information for marketing or any other purposes without your consent unless required by law.

Email guidelines
RemoteTEX.com abides by the following guidelines for email delivery:

1. All emails sent to you by RemoteTEX will clearly identify RemoteTEX as the sender.
2. The subject line of emails sent by RemoteTEX will always provide an accurate description of the subject matter of the email.
3. All emails sent to you by RemoteTEX will include an option to unsubscribe from future email messages.
4. All promotional emails sent to you by RemoteTEX will include information that the email is an advertisement within either the body or the footer.

What data does RemoteTEX collect?
Every time a user visits the Site we store a log of the visit that shows: the IP address of the machine used to access the Internet, the browser used, the time and length of the visit, the pages visited, the referring site (where appropriate), whether any page requests were unsuccessful, and in some cases, the user’s ‘mouse-trail’ on the front page.

If you request technical support online, we will ask you for information necessary to complete the transaction - such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing.

In general this information is collected and processed in aggregate, and no attempt is made to link this information back to the user, or to identify them from the information provided. The data is used to help us to understand which areas of the Site are of popular, as well as identify which pages are not being requested. It also tells us how many people are visiting the Site in total. We may occasionally attempt to contact you through these details if necessary, including, without limitation, when you are using the wrong paths to access the Site or are breaching restrictions on the use of the Site. We may also use this information to block IP addresses where there is a breach of the Terms and Conditions for use of the Site.

In general, you can visit RemoteTEX’s website without telling us who you are or giving any personal information about yourself. However, when you enquire about, order or request a sample of our products/services; or when you fill out a survey or feedback form, you may be required to provide personal data such as your name, company, job title, address, telephone number, email address, credit card details (in the case of placing an order) and age. If you forward information to us electronically or as a hard copy, we will collect that information and use it for the purposes for which you have provided it. We will never collect sensitive information about you without your explicit consent.

Cookies
A cookie is a piece of information that is sent to your browser by a website, allowing the website to store information on your computer’s hard drive and retrieve it later. Some RemoteTEX pages may use cookies so that we can enhance your user-experience the next time you visit the Site – for example, cookies enable us to track and target the interests of our users. Cookies are in no way linked to any personally identifiable information. If a user rejects the cookie, they may still use the Site, although some areas may be functionally limited.
Most Internet browsers allow the user to enable or disable the use of cookies. For specific instructions to enable or disable cookies on your computer please refer to the documentation for your browser software.

How does RemoteTEX use my personal data?
We use personally identifiable information in the following ways:
1. To provide you with information about virus alerts, product upgrades, new products, services, newsletters, informative emails
2. To assist us in creating content that is relevant to you;
3. To provide you with special offers that may be of interest to you and to improve your experience on our Web site;
4. To assist us in creating better products and services to meet your needs;

Refer-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. RemoteTEX does not store your friend’s name and email address after sending the one-time email.

Links
The Site contains links to a number of other websites. Please be aware that RemoteTEX is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site, and to read the privacy policy of other sites that collect personal data. This privacy policy applies to personal data collected by RemoteTEX. RemoteTEX is not responsible for the content on any other site outside the Site.

Security
We endeavor to hold all personal information securely in accordance with our internal security procedures and English law. Unfortunately, no data transmission over the Internet or any other network can be guaranteed to be 100% secure. Although we make every effort to protect your personal information, RemoteTEX cannot ensure and does not warrant the security of any information you transmit to us, and this information is transmitted at your own risk.